Legal
Privacy Policy
This Privacy Policy explains how HelloRocket ("HelloRocket," "we," "us," or "our") collects, uses, and shares information about you when you visit our website or contact us. By using our site, you agree to the practices described here.
Information we collect
We collect information you provide directly to us — for example, when you fill out our "Book a call" form or otherwise contact us. This may include your name, business name, email address, phone number, and any details you share about your business or goals.
We also collect limited technical information automatically, such as your device type, browser, approximate location, and how you interact with our site, through cookies and similar technologies.
How we use your information
- To respond to your inquiries and schedule and conduct calls;
- To provide, operate, and improve our services;
- To send you relevant communications about your request or our services;
- To maintain the security and integrity of our site;
- To comply with legal obligations.
How we share your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business and your request, including our scheduling and CRM provider (GoHighLevel / LeadConnector) used to manage bookings and communications. These providers are bound to use your information only to provide services to us. We may also disclose information where required by law.
Cookies
Our site and embedded tools (such as our booking calendar) may use cookies to function, remember preferences, and measure performance. You can control cookies through your browser settings; disabling them may affect some features.
Data retention
We keep your information for as long as needed to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations, after which we delete or anonymize it.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain communications. To exercise any of these rights, contact us at the address below.
Children's privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the site after changes take effect means you accept the revised policy.
Contact us
Questions about this policy or your information? Email us at hello@hellorocket.io.